Privacy Policy

Privacy Policy for Fleur de Vie Lifestyle Estate
Last updated: September 17, 2025

Fleur de Vie Lifestyle Estate (“we,” “us,” or “our”) is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fleurdevie.co.za (the “Website”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect
We may collect personal information that you voluntarily provide to us, as well as information that is automatically collected when you use our website.

Personal Information: This includes your name, email address, and telephone number, which you provide when you fill out a contact form on the Website. In terms of POPIA, this includes “personal information” relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person.

Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

Cookies: We may use cookies to help customize the Website and improve your experience. Cookies are small text files stored on your device that help us understand how you use our website.

2. How We Use Your Information
We process your personal information for the following purposes:

To Respond to Your Requests: To provide you with information, products, or services that you request from us.

For Communication: To send you information about our products, services, and promotions, where you have consented to receive such information.

To Improve Our Services: To improve our Website and to ensure that content is presented in the most effective manner for you and for your computer.

For Analytics: To monitor and analyze usage and trends to improve your experience with the Website.

3. Disclosure of Your Information
We will not share your personal information with third parties without your consent, except in the following circumstances:

By Law or to Protect Rights: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Third-Party Service Providers: We may share your data with third-party service providers who perform services for us or on our behalf and require access to such information to do that work. Our partners include Lategan Muller Group and Christiaan van der Spuy Architects. We have agreements in place to ensure that they comply with the privacy requirements as required by POPIA.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Your Rights under POPIA
As a data subject, you have the following rights under POPIA:

Right of Access: You have the right to request a copy of the personal information we hold about you.

Right to Rectification: You have the right to request the correction of your personal information if it is inaccurate or incomplete.

Right to Erasure: You have the right to request the deletion or removal of your personal information where there is no compelling reason for its continued processing.

Right to Object: You have the right to object to the processing of your personal information for purposes of direct marketing.

Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator if you believe that we have not complied with the requirements of POPIA.

To exercise any of these rights, please contact us using the contact details provided below.

5. Security of Your Information
We have put in place appropriate, reasonable technical and organizational measures to protect the personal information that we collect and process about you. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable.

6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last updated” date and the updated version will be effective as soon as it is accessible.

8. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise any of your rights, please contact our Information Officer:

info@fleurdevie.co.za